Shipping Policy

Thank you for shopping with INTUNEEE! We are committed to providing you with a smooth and enjoyable shopping experience, which includes fast, reliable shipping. Below are the details of our shipping policy.

1. Order Processing

Once your order is placed, we process it within 1-2 business days. Orders are typically dispatched from our warehouse Monday through Friday (excluding holidays). You will receive a confirmation email once your order has been shipped, including tracking information if applicable.

2. Shipping Rates

Shipping charges are calculated at checkout based on the delivery address, size, and weight of your order. Shipping costs will be displayed before you confirm your purchase, so there are no surprises.

  • Domestic Shipping: Rates vary based on location.
  • International Shipping: We offer international delivery to most countries. Rates are calculated at checkout depending on the shipping destination.

3. Delivery Timeframes

Delivery times vary based on your location and the shipping method selected during checkout. Below are estimated delivery times for different regions:

  • Domestic (UK): 3-5 business days
  • Europe: 5-7 business days
  • United States & Canada: 7-14 business days
  • Rest of the World: 10-20 business days

Please note, delivery times are estimates and can be affected by factors such as weather, customs processing, or carrier delays.

4. International Shipping

INTUNEEE ships to many international destinations. International orders may be subject to customs duties, taxes, or fees, which are the responsibility of the customer. These charges are determined by the customs authority in your country, and we recommend checking with them for more details before placing an order.

5. Tracking Your Order

Once your order is dispatched, you will receive an email with a tracking number (if available) so you can monitor the progress of your delivery. Please note that tracking information may take up to 24 hours to update.

6. Shipping Restrictions

We do not ship to P.O. boxes or military addresses. Additionally, due to shipping limitations, some products may not be available for delivery to certain countries.

7. Lost or Damaged Shipments

While we take extra care to ensure your items are packaged securely, we are not responsible for lost or damaged packages during transit. If your item is lost or damaged, please contact the carrier directly for assistance. If you need support with filing a claim, feel free to contact our customer service team.

8. Address Accuracy

Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delayed shipments due to incorrect or incomplete addresses. If an address correction is needed, please contact us as soon as possible.

9. Shipping Delays

Occasionally, factors beyond our control (such as weather, holidays, or carrier delays) may affect delivery times. We appreciate your patience in these situations and encourage you to reach out if you have concerns.

If you have any further questions about shipping or need assistance, feel free to contact our customer service team at investtlt2@gmail.com. We are here to help!